FAQ

Frequently Asked Questions

Shipping & Delivery
How long does shipping take?
Orders are prepared carefully within 2-3 business days. Delivery typically takes 7-10 business days. Shipping is free on all orders within to USA & Canada with tracking.

 

What if my package is lost or delayed?
Contact us and we’ll start the process to locate your package, resend your order, or issue a refund.

 

Returns & Exchanges
What is your return policy?
We accept returns within 10 days of receipt, for unworn items in their original condition with all tags attached. Refunds are issued to the original payment method.

 

Orders & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. Every transaction is processed safely and efficiently.

 

Product Information
How do I choose my size?
Refer to the size guide and style guide on the product page for detailed fit information.

 

How do I care for my items?
Items can be machine washed cold. Hot water may cause slight shrinkage. Tumble drying on low is okay but not ideal for best upkeep. Always follow the care label to preserve structure, drape, and finish.